Citibank

Reviews

• ★ ☆ ☆ ☆ ☆
  If I could give this establishment zero stars I would. Today my fiancé was discriminated against by the branch manager Ade Alajo (he refused to tell his name but we were able to retrieve it from customer service). When my fiancé tried to make a withdrawal from this establishment, which is his home bank, he was denied his rights to his money and was told there's nothing they can do to help. The branch manager did not ask for his identification, he did not ask him to answer any security question, or follow any protocols that would cause a reason for my fiancé to be denied the rights to his funds. After pleading with the bank manager to give him an explanation for why he was being treated this way the bank manager shut the teller table door in his face! and proceeded to ignore him. I do not know what corporate establishment would train their branch mangers to treat their clients this way. I am completely and utterly appalled by the actions of this Citi Bank branch manager.
  By ty do, September 18, 2017

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